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Privacy

At Vision Pools, operated by Swim Solutions, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our pool resurfacing services, website, or any related content, features, or functionality (collectively, the “Services”). By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you use our Services, we may collect personal information such as your name, email address, phone number, and address. This information is necessary to provide you with our services and communicate with you effectively.

b. Usage Information: We may collect information about your use of our Services, including your IP address, browser type, operating system, and pages visited. This information helps us improve our Services and diagnose technical issues.

2. How We Use Your Information

a. We use your personal information to provide you with our pool resurfacing services and communicate with you about your project.

b. We may use your information to send you promotional materials, special offers, or other communications that may be of interest to you. You can opt out of receiving these communications at any time.

c. We use usage information to analyze trends, administer our Services, and gather demographic information about our user base.

3. Information Sharing

a. We may share your personal information with third-party service providers who assist us in providing our Services, such as payment processors or marketing partners. These service providers are contractually obligated to protect your information and use it only for the purposes of providing the services we request.

b. We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or court orders.

c. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

4. Data Security

a. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

a. You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Services.

b. You can opt out of receiving promotional communications from us by following the instructions provided in those communications or contacting us directly.

6. Children’s Privacy

a. Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Privacy Policy

a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@swimmsolutions.com.

Thank you for trusting Vision Pools with your personal information. We are committed to protecting your privacy and providing you with exceptional service.

 

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